Orders
Tip Adjusting
Tip Adjusting There are 3 ways to adjust credit card tips. Adjust via Payment screen within a new payment This method will let the server enter the credit card tip when the customer is ready to pay for the order. In an order, the server selects the ...
Refunds/Exchanges
Refunds/Exchanges Refund is an option that is turned on by us and not an automatic button the customer has. When the customer wants to do a refund the user must have the permission ***FOH ORDER REFUND*** assigned to their role. To perform a refund ...
Re-Open
Re-Open Once an order has been completed and either paid for or billed to a customer account, the order will be closed. Sometimes an order will need to be reopened for whatever reason. As long as it is still the same batch that the order was ...
Order Types
Order Types There are several different order types that we have available depending on the type of store that the customer has. They are: •Delivery •Dine-In •Take Out •Banquet •Room Service •Beverage Cart •Tournament •Petty Cash •Refund •Drive-Thru ...
Admin
Admin Admin is mostly used by managers. Here the user finds the different administration buttons Open Store Opens the batch and allows the user to start taking orders within Ordyx. Close Store Closes the batch and sends it to the credit card ...