Tip Adjusting

Tip Adjusting

Tip Adjusting


There are 3 ways to adjust credit card tips.



Adjust via Payment screen within a new payment

This method will let the server enter the credit card tip when the customer is ready to pay for the order. In an order, the server selects the ‘Pay’ Button, and then selects in the box that says ‘Tips’. From there, the user can adjust the tips to whatever amount. The permission needed for this is ***FOH NEW PAYMENT TIP ADJUST***.


Adjust after order has been paid for

Once the order is processed (Dine-In or Take Out) and has not been closed yet, the server has the option to go into the order and enter the tip amount. On the main screen, the user will select an order that has been paid for (An order that is fully paid will have a check mark located in the first column) then select the ‘Pay’ button, the next screen will give information about the gratuity, tip, and total amount. Under the word ‘Tip’, the user will select the box and enter the tip amount. Once they are finished, the user will select ‘Update’ at the bottom. After selecting ‘Update’, the screen will show the Order Details and the user may close the order. The name of the permission is ***FOH ORDER CURRENT TIP ADJUST***.



Adjust Tips Button under Batch

Under this method, the server can adjust credit card tips by selecting on ‘Batch', then ‘Tips’. From here servers are able to adjust tips. Here are the 6 ways servers can choose to adjust tips:

  1. Select 'All'
  2. Select 'By User'
  3. Select 'By Terminal'
  4. Select 'By Order'
  5. Select 'By Payment (Approval)'
  6. Select 'By Payment (Ref Num)'

The name of the permission is ***FOH ORDER TIP ADJUST’***




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