Terminals

Terminals

Terminals
 
This section brings up a list of all of the terminals and Apple devices that are provisioned. It can be filtered by area with the dropdown menu. The customers can see the list, number, ID, Area, the CD count and which CD it is and the last time the terminal refreshed. Support can also filter by the enabled and disabled terminals and see the Network Name, the Disabled info and any info provided.


Terminal Setting Tabs:

1. General Tab


You can select the Timeout seconds, how fast the screen locks after no one is using it

You can select the seconds a Order will refresh on the system.

You can check off if the terminal has a cash drawer and if you want the drawer to open after each payment

You can set the Cash Drawer Limit and a Warning Limit for the Cash Drawer relating to the

amount of money that is in it.

If the terminal has a Caller ID monitor or Caller ID Pop up it has this option to check as well.


Allow close payment terminal with open orders: If enabled store will be able to close PT having open orders. This it's useful for stores that close their PT at different times during the day. 

Cash In/Out
Do not verify synchronization when cashing out: If enabled will allow the store to cash out CD even if the terminals are having communication issues with each other. 

To enable these settings we need to understand why the customer wants to have it enabled and add all these details to the ticket. 

2. Orders Tab


Quick sale options to select default QS order type that comes up.

You can also select the following options to be On or Off...

One Order at a Time

Counter Reset at Closing

Auto Close

Cash Auto Close

Prompt Name

Show Quick Sale Total Button

Do Not Print Customer Receipt

3. UI Tab


Options to select the Button size, the Split window position, and the size of the floating order width and height. These are all used for adjusting cosmetics for the UI.

4. Font Tab

Here you can adjust the Font size and and BOLD on many parts of the user interface on the screen. You can adjust the Font for the following...


System Button
Status Bar
Keyboard
Small Keyboard
Numpad
Large Font
Message
Menu Bar
Control Info
Order List
Order Detail
Totals
Payment Detail
KVD
KVD Status
KVD Order
KVD Order Header
Secondary Order Details
Secondary Order Details Total
Secondary Order Details Amount Due


5. Locale Tab


This tab is used to change the language of what's on the screen, receipt language, announcer language, and can also change the Date and Time Format.

6. Printer Tab


You can select the Printer Connection Type and also the Printer URL

7. Card Reader Tab

To select the type of Card Reader and Connection Type of Card Reader.

Card readers have to be Keyboard Wedge Compatible.

8. Bar Cod Reader Tab

9. Scale Tabe

10. Display Tab

11. KVD Tab

12. Secondary Order Details

13. TCPIP Tab


Here you can select the desired time for the Terminal Connect Timeout in (ms) and also the Payment Connect Timeout and Printer Connect Timeout. How long it will try to establish a connection before it times out.


14. Printf Fiscal Printer Tab


Terminals- This is the device used to complete all transactions (monetary, placing orders, reserving tables, staff support, etc) in the restaurant.


Terminal Re-Install:
There is a $50.00 fee for this service where Ordyx is reinstalled on the Terminal.

Terminal Provision:
There is a $399.99 fee for provisioning or allowing the installation of a new terminal.


    • Related Articles

    • Clover Setup in BOH

      To set up Clover on BOH, you need to make sure you have the correct Communication settings which will be provided once the Rest Pay Display app is started. On the drop-down for the type, select Clover From the options list, make sure that Credit, ...

    • Payment Terminals

      Payment terminals are the chip readers or EMV (Eurocard, Mastercard, Visa) devices. If you need a list of emv devices that semi-integrate with Ordyx, you can view the article titled "Supported EMV Devices." Your processor will have more information ...

    • Dejavoo Setup and configuration

      DejaVoo EMV Setup Follow the steps below to set up a Dejavoo Emv. 1. When configuring a Dejavoo terminal the first thing you should do is remote into the terminal, and ask the customer which IP address to use and the DHCP range if the customer does ...

    • Disabling a Terminal

      If the terminal is online, the customer needs to go into: Admin Click the Disable Terminal button If the customer does not see the disable terminal button they will need to have the Disable terminal permission added to the manager profile. If the ...

    • Wineemotion BOH settings

      This is a wine dispenser mainly used so the store can pour wine since the machine will preserve those wines due to its specifications. Wine Emotion will have a physical server setup at the restaurant and that server has the Wine Emotion database. ...