Payment Terminals
Payment terminals are the chip readers or EMV (Eurocard, Mastercard, Visa) devices. If you need a list of emv devices that semi-integrate with Ordyx, you can view the article titled "Supported EMV Devices." Your processor will have more information on purchasing EMV devices.
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Dejavoo Setup and configuration
DejaVoo EMV Setup Follow the steps below to set up a Dejavoo Emv. 1. When configuring a Dejavoo terminal the first thing you should do is remote into the terminal, and ask the customer which IP address to use and the DHCP range if the customer does ...Terminals
Terminals This section brings up a list of all of the terminals and Apple devices that are provisioned. It can be filtered by area with the dropdown menu. The customers can see the list, number, ID, Area, the CD count and which CD it is and the ...How to Close a Store
Question or Problem: A user attempts to close the store and receives error(s). Solution: When closing the store most of the errors are self-explanatory. First question when a user calls is “what is the error, when they tried to close the store?” From ...Custom Payment Type
Custom Payment Types Protocol for the creation and use of this feature With today's rapidly evolving restaurant industry, traditional modes of payment are being recreated allowing consumers more flexibility for accepting payments. Within Ordyx, ...Error: Wrong Payment Handler
When receiving the Wrong Payment Handler error, the payment handler terminal must be restarted. A call to support must be made to determine the payment handler. Support can identify the payment handler by viewing the terminal list ( setup / ...