Re-Open

Re-Open

Re-Open

Once an order has been completed and either paid for or billed to a customer account, the order will be closed. Sometimes an order will need to be reopened for whatever reason. As long as it is still the same batch that the order was initially created in, it can be done. To do this, the customer presses the “Re-Open” button. This will bring up a list of all the closed orders for the current batch. Just select the order that the user wants to re-open and it will open. If the user makes changes that need to be reconciled, it will not close again until the reconciliations are made and then the user can close it. This requires the permission ***FOH ORDER RE-OPEN ORDER***

 

 


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