Related Articles
Staff Card Setup / Assignment
To assign staff cards to users: 1. Go to Setup on the terminal 2. Click on the Staff Card option 3. Select the user 4. Swipe the card on the MSR 5. Click on associate **IMPORTANT NOTE** Ordyx only reads Track1 information for staff cards. Follow ...
Credit Card Surcharge on Order Receipt
To configure this option, you should go to Back Office, then go to Setup>Store Settings>Payment Tab>scroll down to the credit card section. In Surcharge Label: can be configured with whatever wording you want to show on the receipt, in this case, we ...
Online Gift Card
Tonic now has the functionality of being able to purchase an Online Gift Card. Customers can purchase gift cards for themselves or someone else. The store needs to enable Online Ordering in Marketplace and follow the same procedure as setting up ...
Gift Card Error: No Customer Found
When customers have are receiving the error No customer found after they have already activated a gift card, verify the setting 'Card Track Search Method' located under the customer tab then settings. It should be set to the setting below. This will ...
Manually entering a Credit Card on an EMV Device (Public)
S300: If you need to process a credit card manually on an EMV device, follow these steps: Create an order and add items. Click the Pay button and then Select Credit. Hit Process at the bottom and wait or the EMV to light up. Once it lights up you ...