Payments - In this tab you can view the payments that have been processed. The different view types are: Order Id, Order name, Payment ID, Remote ID, Ref#, Type, Sub Total, Gratuity, Tip, Total, Name, Number, Approval, Terminal, Payment Terminal, Cash Drawer, Created by, Voided by, Created On, and Closed on.
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Dashboard
Dashboard - In the Dashboard section of "My Orders" you are able to view current and past order information. You can choose by Order ID, Custom Dates, and by Open/Close Date. You can also view payments and cash management in this tab.
Cash Out Pending
Cash Out Pending When closing the store an alert shows that a cash-out is pending, this might mean some cash payments have not been accounted for. The following information needs to be reviewed. 1. In BOH, check Root>Status. This will show what is ...
BOH Delete orders
To remove orders on a specific time frame permission BOH4 ORDER DELETE needs to be added and enable settings ALLOW_ORDER_DELETION. Once logged in to the Back Office, click on the orders you want to remove. Once done, on the left side you will have a ...
Open Orders
Open Orders Once an order type has been selected the order is open. In the upper most, left hand corner is the order name or number. Next to the order name/number are abbreviation buttons for the different order types so that the user can change the ...
Cash Management
Cash Management - In this tab you can view batch history for different dates. Once a batch is chosen, the user can view cash drawer activity, user cash out information, as well as the cash and non-cash sales totals. If the customer's user cash out ...