Gratuity Settings

Gratuity Settings

Gratuity Setup

Gratuity must be enabled by support. 

Once enabled the ability to set gratuity will become available to be setup by the customer. Customer will have the ability to set gratuity by seats, percentage or dollar amount as shown below. 

The blue items can not be adjusted by the customer and support would need to update those settings. 

Applying Gratuity

Gratuity can be applied in 3 locations from the terminal. 
Pay Screen - If option for gratuity is enabled you will see a section here to adjust gratuity labeled 'Gratuity'


Tip Adjustment Screen - There will be a section available to adjust gratuity here labeled 'Gratuity'


Order Property Screen - There is a section here labeled 'Gratuity' in which you can adjust the gratuity for an order. 



Preview

    • Related Articles

    • Store Settings Explained

      Store Settings Orders: Order Types: Take Out: Enable Take Out order type. Delivery: Enable the Delivery order type (only if they have customer accounts enabled). Dine-In: Enable Dine-In order type. Banquet: Enable Banquet order type. Room Service: ...
    • Terminal Settings Explained

      Terminal Settings General: Options: Session Timeout (secs): You can select the Timeout seconds, how fast the screen locks after no one is using it. Order Auto Refresh (secs): You can select the seconds an Order will refresh on the system. Startup ...
    • Dejavoo Setup and configuration

      DejaVoo EMV Setup Follow the steps below to set up a Dejavoo Emv. 1. When configuring a Dejavoo terminal the first thing you should do is remote into the terminal, and ask the customer which IP address to use and the DHCP range if the customer does ...
    • Wineemotion BOH settings

      This is a wine dispenser mainly used so the store can pour wine since the machine will preserve those wines due to its specifications. Wine Emotion will have a physical server setup at the restaurant and that server has the Wine Emotion database. ...
    • Settings

      Settings: The Settings option in Customer Accounts allows users to fine tune their customer account preferences. For instance, they can track loyalty, set a delivery charge or even tax exempt a delivery order. They can also edit the name that appears ...