Gift Cards

Gift Cards

Gift Cards

There are three different ways to set up a gift card for a customer to purchase: Gift, External Gift and Deposit. In all cases, the gift cards can be comped once on the open order screen. 

1. Choose Gift button
2. Choose Activate button for new card activation.
3. Window will appear asking for Number and Amount.

Choose number by pressing the empty field and when prompt appears swipe card and the card number will populate the box. Then choose amount and enter the amount when the prompt appears and once done press Ok. 

Cards need to be track 1,2 or 3,  sequential, HiCo  (HiCoercivity)

 

Gift Card Reports

A customer can check their Gift card balance by going to the Back Office, click on Customers, Analyze, Balance and click on Display. It will show the number of the Gift Card, customer since and the Balance the Gift Card have. You also have the option to check the balance on the terminal (FOH) by choosing the gift option and balance button then choosing the number field and swiping the card once the prompt appears. 




    • Related Articles

    • Gift

      Gift This method serves as a way for users to process gift cards through four gift card merchants we integrate with: Mercury, STS (Smart Transaction System), Secure Payment Systems and Valutec. When a customer uses gift cards from these companies as ...

    • Gift Card Error: No Customer Found

      When customers have are receiving the error No customer found after they have already activated a gift card, verify the setting 'Card Track Search Method' located under the customer tab then settings. It should be set to the setting below.  This will ...

    • Ordyx Customer Account

      Ordyx Customer Account Restaurants using Ordyx Customer Accounts for gift cards need to purchase the gift cards from a 3rd party vendor. We refer our customers to plasticprinters.com for all magnetic strip cards. The card is activated by selecting ...

    • External Gift

      External Gift If the customer has an external device that they received from a gift card merchant for the purpose of using gift cards, then it is this device that is used for activating and monitoring gift cards and their balances. To record the sale ...

    • Online Gift Card

      Tonic now has the functionality of being able to purchase an Online Gift Card. Customers can purchase gift cards for themselves or someone else. The store needs to enable Online Ordering in Marketplace and follow the same procedure as setting up ...