Credit Card Surcharge on Order Receipt

Credit Card Surcharge on Order Receipt








To configure this option, you should go to Back Office, then go to Setup>Store Settings>Payment Tab>scroll down to the credit card section.
In Surcharge Label:  can be configured with whatever wording you want to show on the receipt, in this case, we use Convenience Fee.



When enabling Cash Discount, this is done in Store>Settings>Cash> Cash Discount. The percentage applied is based on the CC surcharge input in the above step. 

For an order processing fee, this is to be applied on all orders, regardless of the payment applied. This items is setup as a Menu Rule>Percentage Default Item and is applied to an order reflecting in the totals section. NOTE: if a store has Cash Discount in place and will now add OPF, Cash Discount must be disabled. 

If "surcharges" are applied they will show in the BOH reporting as "Surcharges" as well, in this example as Convenience Fee.






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