If a store wants to notify their staff of any change and verify their acknowledgment, they can send a Message. The Ordyx Message feature is designed to allow management to inform all staff members of something and verify that they read it upon logging in. To set up a new Message, the user should access Back Office. The home page will show “Messages” directly beneath “Today's Schedule” on the far right side of the window. To create a new Message, the user would select the “+” option. At this stage, the user can determine what type of Message they would like to create. The “General” message is simply a Message that is sent to all staff members who log in during a period of time. The “Recipients” message type allows management to keep track of specific employees that are expected to read a message.

To create a General Message:

The message type should be set to “General” and the “Valid From” options allow the user to determine how long they would like the message to be displayed. Then they can describe their message in detail within the 1000 word limit. At the POS terminal, when staff log in the message will be displayed and they can choose to “read” or acknowledge it or “snooze” and verify it at a later time. The message will continue to appear until a user has selected “read.” In Back Office, in the Messages section, a user can see at a glimpse who has read the message. This grants them the opportunity to keep track of their notifications and ensure all staff are complying.

To create a Recipient Message:

If a user would like to send a message to a particular staff member, they would send a recipient message. Similar to a general message, however, the “message type” should be set to “recipient.” This grants the user a chance to communicate a direct message to a specific employee and track if they acknowledged the message.